ITIL 4 Foundation Training Course

New York City or Washington DC Area or Live Online

Looking to pass the ITIL® Foundation certification exam, our Accredited boot-camp course is all you need. This course will prepare you to pass the exam on the second day of the class. You can also take the test at home or in your office. Our documented 99% passing rate ensures you will pass the exam on the first try.

This course is based on latest ITIL 4® Foundation and includes all updates.

This course qualifies for 18 PDU's to help you maintain your Project Management Professional (PMP)® certification.

All courses are live instructor-led. If you have a group of employees looking to get certified, call us for a customized quote. We offer great discounts and onsite training for groups of two or more.

Dual 100% Money Back Guarantee:

All Courses are held live in person at one of our convenient classroom locations or live Online

• If you take our course and cannot pass the ITIL® Foundation exam after 2 re-takes we will refund the full amount of the tuition (excluding cost of training manual), no questions ask.
• You can also retake our course as many times as you like for up to a year, free of charge. Other providers make you fail the exam before you can retake the course and do not provide a money back guarantee.
• If after the first class you are not happy with our course we will refund the full amount of the tuition, no questions ask. No other school offers this guarantee

What does the course include?

The course comes with many resources to help you pass on the first try; here is a list of some of them:

• Live instructor-led training.
• Come into our classroom training in NYC or Washington, DC or take the course remotely in a live Online class.
• Take the certification exam at home or in your office.
• Dual 100% Money Back Guarantee.
• 99% passing rate.
• Retake this course as many times as you would like absolutely free for 1 year.
• The best ITIL® study guide on the market.
• Full length mock exam on the last day of class.
• Slide presentation, summarizing the entire exam.
• Course Completion Certificate.
• No penalty cancellation fee or rescheduling fee. Other providers charge over $300 to rescheduling or cancellation fee.
• No hidden fine print.

TIA Locations

New York City
545 8th Avenue, 4th Floor
New York, NY 10018
Click Here for Directions

DC / Virginia Location
1901 N. Fort Myer Drive
Suite 1020
Arlington, VA 22209
Click Here for Directions

Boston
Hyatt Regency Boston
One Avenue de Lafayette
Boston, MA 02111
Click Here for Directions

See how we compare - Click Here

		Other Training Companies
Small classes Size		(classes with 18+ students)
CSME Accredited Course		(Not accredited)
CSME Accredited Instructor, with 10+ years of experience using ITIL®.		(Instructor not accredited)
Better Business Bureau Accredited Business		(Not an Accredited Business. No assurance if it's a real company)
2 Days of Training
Flexible Schedule (Weekday, Evening, and Weekend)		(Just Weekday classes)
on-site VUE testing center. Allows you to take the exam at the end of the course		(No testing center, must go somewhere else to take the exam)
Take the test at home or in your office		(Many providers require that you visit a testing center which may not be conveniently located)
Instructors with real world Experience		(Instructors with no real world Experience)
Lowest price guaranteed		(Most schools are above $1000)
100% Money Back Guarantee. If you are not happy with the course after the first class		(If you are not happy with the course, you will not get are a refund)
Live instructor-led training
Licensed School		(Unlicensed, unauthorized training)
Documented 99% passing rate		(Most claim to have a high passing rate but can't prove it)
Online or Classroom, live instructor training		(Just classroom or Online classes)
Realistic Mock Exam		(No exam or unrealistic)
Allows you to speak to the instructor before you start the class		(You never meet the instructor until the class starts)
Free retake of the course if you don't pass the exam on your first try		(No retakes allowed)
If after taking our course you cannot pass the exam after 2 retakes, we will issue you a refund on the course fee		(No money back guarantee if you can't pass the exam)
Take the official certification exam on the last day of the course. Leave the course ITIL® Certified.		(No exam on the 2nd day of the class)

Reasons for taking the course with us - Click Here

• Small class sizes. This will allow for great personal training with our instructor.
• Practice questions in the course.
• The most flexible schedule. If you cannot attend a few of our classes, you can do a makeup in any of other classes, which includes evening, weekend, or weekday courses.
• Great instructor. Our ITIL® Certified Instructors all has over 10 years of experience as IT managers and instructors. Call us to speak to one of our instructors about our teaching methods, and how we able to maintain a 99% passing rate.
• This is not a lecture only class. We use a combination of group activities, discussions and exercises to enforce what you learn.
• Affordable cost. Some places charge more than double for less quality training.
• We are a true training center with a real physical location. Most other providers rent hotels to hold their courses. They are here one moment and gone the next.
• Always Updated for the latest version of ITIL® foundation.
• If you are not satisfied with this course after the first class, we will refund the full amount of your tuition, no questions ask. No other school or training facility will make this same offer.
• We currently maintain a documented 99% passing rate for all of our students.

Lesson Plan with Activities - Click Here

Lesson 1. Introduction

Lesson 2. Key concepts of service management

Lesson 3. The four dimensions of service management

Lesson 4. The ITIL service value system

Lesson 5. ITIL management Practices

Lesson 6. Practice Exams