Microsoft Outlook Essentials Training Course

• Identify the components of the Outlook environment.
• Perform simple tasks such as sending and responding to email messages.
• Compose messages.
• Use folders to organize messages.
• Manage contacts and contact information.
• Schedule appointments.
• Schedule meetings.
• Manage tasks and notes.
• Customize the Calendar by setting various Calendar options.
• Customize message options.
• Assign and track tasks.
• Share folder information.
• Customize the Outlook environment.
• Locate Outlook items.
• Work with public folders.

Where is the school located?

New York City Location
545 8th Avenue, 4th Floor
New York, NY 10018
Click Here for Directions

Is this an online or a live classroom training?

This class is a live classroom training in New York City.

Is this a hands on class, where everyone gets a computer?

Yes this is a 100% hands on class where all students gets their own computer to use throughout the class. You will not be sharing a computer with anyone.

Would I get a certificate after completing the class?

Yes you will get a certificate of completion at the end of the class.

Is the training manual included?

Yes the course fee includes a training manual.

Will this course prepare me to pass the MOS Certification?

Yes, this class will help you to prepare pass the Microsoft Office Specialist Exam.

Why is the tuition much lower than other schools?

Our tuition is much lower than other training providers because we have optimized our business processes to ensure quality training at a reasonable price. As a smaller school with lower overhead we are able to provide a great class and better value to our students.

What are your instructors like?

We only hire the best instructors. Our instructors are all Microsoft Certified Trainers. All instructors have over 10 years’ experience in the filed they teach and over 5 years of experience teaching Microsoft Office.

Why should I choose your training over other schools?

Choosing a training provider can be tough choice. We all claim to offer the best value, in terms of price and training quality. The Technical Institute of America offers the lowest price and teaches more Microsoft Office than any other school in New York City. As a New York State licensed school and Better Business Bureau Accredited business we can honestly say what we offer is the truth and you can verify it. 

Do you ever cancel a class because you don’t have enough students?

No, we never cancel a class. If unforeseen circumstances arise such as bad weather, instructor health or family problems and we have to cancel a class, we will offer all students a 100% refund or reschedule to another class.

Lesson 1: Getting Started with Outlook

• Explore the Outlook Interface
• Send a Simple Message
• Read Messages
• Reply to and Forward a Message
• Print a Message
• Delete a Message

Lesson 2: Composing Messages

• Address a Message
• Format a Message
• Check Spelling and Grammar
• Attach a File

Lesson 3: Organizing Messages

• Open and Save an Attachment
• Flag a Message
• Organize Content with Folders

Lesson 4: Managing Contacts

• Add a Contact
• Sort and Find Contacts
• Find the Geographical Location of a Contact
• Manage Contacts

Lesson 5: Scheduling Appointments

• Explore the Outlook Calendar
• Schedule an Appointment
• Assign Categories and Edit Appointments

Lesson 6: Scheduling Meetings

• Schedule a Meeting
• Reply to a Meeting Request
• Propose a New Meeting Time
• Manage Meetings
• Print the Calendar

Lesson 7: Managing Tasks and Notes

• Create a Task
• Edit and Update a Task
• Create a Note
• Edit a Note
• Display a Note on the Desktop

Lesson 8: Setting Calendar Options

• Set Work Days and Times
• Display an Additional Time Zone
• Set Availability Options

Lesson 9: Customizing Message Options

• Modify Message Settings
• Modify Delivery Options
• Change the Message Format
• Notify Others that You Will Be Out of the Office
• Create a Distribution List
• Insert a Hyperlink

Lesson 10: Managing Tasks

• Assign a Task
• Reply to a Task Request
• Send a Task Update
• Track Assigned Tasks

Lesson 11: Sharing Folder Information

• Specify Folder Permissions
• Delegate Access to Folders
• Access Another User's Folder
• Send Calendar Information in an Email Message

Lesson 12: Customizing the Outlook Environment

• Customize the Toolbar
• Create a New Toolbar
• Customize the Menu Bar
• Customize the Quick Access Toolbar
• Customize the To-Do Bar
• Create a Folder Home Page